Product Manager

  • Product
  • Edinburgh, United Kingdom

Product Manager

Job description

Gecko's product team is groooowing! So, come help us create awesome products with our customers...

… And when we say ‘with’ our customers we mean it. We like to think that we do things a little differently here at Gecko and we 100% recognise that a major part of our success has come from truly listening to our customers’ needs, wants, nice to haves and pain points. It is our customers who have helped us build the awesomely successful and meaningful HigherEd solutions we have today!


But as much as we like to keep our roadmap agile, it is nice to have direction and a story...You need to care about the detail, love to explore the ‘why’ behind customer problems and be good at rallying a team to get to the finish line.


You might be a product owner who thinks there must be something more than prioritising a backlog, or a junior product manager looking for a new challenge!


So, who are Gecko Engage? Well, we’re the proud creators of a meaningful SaaS solution that has allowed today's HigherEd institutions to connect with over 6 million students worldwide!

Our platform of market-leading EdTech products are used by HigherEd institutions across the world to improve the way they recruit students, drive efficiencies in inquiry acquisition and increase conversion rates. Our software has helped universities connect with over 6 million students worldwide, whether they’re capturing inquiries at recruitment fairs in far-flung corners of the globe, registering attendees on to campus tours, or helping freshmen navigate the new world of higher education, our customers trust us to help deliver a great experience for their students. Oh, and we built our very own (and very clever) ChatBot too - did we mention that?


We're growing fast; in fact, in the last 12 months alone we’ve doubled our headcount, going from 20 people to now a team of 41 (and growing by the day). We’re based in the UK and USA, managing 100+ clients across the globe! Having the majority share of the UK market is not enough for us; we want the world! Our next target is to conquer the US and to more than double our revenue year on year, so as a result, we’re looking to expand our product team in order to help us on our journey. Sounds exciting, right?  Reporting to our VP of Product, you will:


  • Find the ‘why’ behind a problem in higher education
  • See the bigger picture to ensure we create the best solutions for users
  • Use lean principles to break down ideas so you deliver value early and often
  • Collaborate with delivery teams to explore options and create solutions
  • Obsess over quality, and care about our users
  • Measure and learn so we get things right, and fix it when we don't!


In return, we can offer the right Gecko a competitive base salary (dependant on experience) lots of lovely other nice gestures, detailed below...

Requirements

We would really like you to be:

  • One of those kids who was always building (or taking apart) things
  • A fully-fledged product manager, with the experience to prove it
  • Interested in the ‘why’, not just the ‘what’, with examples of where you have understood the problem and worked with teams on the solutions to these
  • Awesome with data, understanding user behaviour means interpreting data from different sources and bringing it all together
  • Great speaking with customers, understanding their problems and being able to tease out the true problems we need to solve
  • Passionate about getting things done, and can easily recall of new products or features you have taken to market, or things you have optimised would be great


It would be wonderful if you had:

  • Experience working in a startup environment; staying agile and moving fast, especially when solving problems
  • Knowledge of the education sector and academia
  • Knowledge of edTech


Hmm, well what’s it like to work at Gecko?

Having a flexible working week means that our Geckos have the power to dictate their schedule, so we’ll see you in the morning at some point, where the day starts with breakfast; the most important meal of the day. Vital for stimulating the body and mind, we like to provide breakfast for our Geckos to set them up for the working day ahead and get those neurons firing!


Sat at your desk in our colourful and creative New Town office you will work with the latest Apple tech and software products. Want to zone out and really concentrate on something, then grab a beanbag and your Bose noise-cancelling headphones and get stuck in. Or if you want to chill out then why not choose a book from the library and enhance your intellect or if you fancy blowing off some steam then join the ping pong league.


Fancy a coffee? Well, have one from our delicious bean to cup machine! Or maybe you need a little sugar hit from the soft drinks fridge? Hungry? Have a snack? We’re big feeders; whether its fresh fruit or treats or birthday cake, we’ve got something for you (and if we don't then we’ll get it for you). Oh, and we have fortnightly Company lunches… mmm.


We’re a social bunch, so come Friday, after the working day is done, you’ll always find at least some of us at the local ‘public house’ next door, discussing weekend plans. Unless some of us happen to be working from home that day or it is your birthday, in which case we insist you have the day off!


We’re also very kind Geckos and are strong advocates of good mental health; we’re always on the lookout for new ways in which we can support our people. We are super proud to partner with mental health gym provider, Sanctus, offering our Geckos a Coach who acts as a sounding board for anything they want to talk through; either professionally or personally. We also offer on-site reflexology to try to keep our Geckos as ‘zen’ as possible.


Speaking of good work-life balance, we truly want our Geckos to be happy, healthy and productive. Therefore, as part of our commitment to providing flexibility for our Geckos in their daily lives, we have adopted a unique ‘pot’ approach made up of 45 days, comprising of:


x28 days holiday entitlement (more can be acquired through salary sacrifice)

x1 day off for your birthday

x4 days gifted during Christmas / New Year

x12 Working from Anywhere days


While we’re still young and therefore keen on building that face-to-face connection and culture, we also want to empower our Geckos with the autonomy and ability to work from anywhere, from their home to a sunny beach resort, twelve (12) days each year. It is our aspiration that by adopting this more relaxed style, it reduces the potential for burnout giving improved work/life balance.


Our Geckos are our biggest asset; we know this. And we care about them! Our talented Geckos are some of the best in the biz and we are firm believers in creating the right culture and environment that inspires and nurtures our talent, allowing our Geckos to grow their careers alongside the Company. We’re big on our Geckos being masters of their fate and as such, we encourage our people to carve out their careers and support them wholeheartedly in their individual personal and professional development goals. We also listen to what our Geckos have to say and are agile enough that we can react instantly and welcome suggestions or recommendations always!


Wow, so how can I get my name into the hat for this role?

This job post illustrates yet another exciting step forward in our quest for global domination! We’re on the look-out for ambitious and curious individuals who want to be part of our ongoing success story and can be passionate about making a difference to institutions through our range of products. So, if this sounds like you and you want to be part of something where you truly matter and are valued, then perhaps you’re our next Gecko... Please apply with an inventive cover letter to showcase your imagination and give us a taste of what you could bring...


Oh, and no agencies please... we do this pretty well solo.


*You must have the right to work in the UK - we cannot offer sponsorship for this role